Tanark Fragrance
Return Policy
Tanark Fragrance aims to provide quality products and a reliable shopping experience. Please review this Return Policy before placing an order.
Return eligibility
A return request may be eligible when the product is damaged, defective, wrong, materially different from the product ordered, missing from the package, or covered by a return condition shown on the product page. The request must be raised within 7 days from delivery.
Non-returnable products
A product may not be eligible if it has been used, damaged, altered, returned without required original packaging or accessories, damaged through customer handling, requested after the return period, marked non-returnable, or customised. This does not affect rights available under applicable law for defective, deficient, wrong, spurious, or misrepresented products.
How to request a return
Contact contact@tanark.com or +91 9998616885 with your order number, customer name, registered mobile number, product name, reason, and photographs or video where relevant. For damaged or incorrect products, retain the original packaging until the process is complete.
Verification and pickup
We may review the information, request photographs or videos, arrange an inspection, or arrange pickup. A request may be approved or declined based on the applicable conditions and the actual product condition.
Return shipping and exchange
When the return is due to our error, such as a wrong, defective, or damaged product, we will arrange the return process as applicable. For other eligible returns, any return shipping charge will be communicated before processing. Exchange is subject to stock availability.
Refund
After an approved return is received and verified, the eligible refund will be processed under the Refund Policy. For assistance, contact Tanark Fragrance at contact@tanark.com.
Last updated: 22 September 2026